At Samoh, we care. We adhere to the highest quality standards and take great care in manufacturing our products. If you happen to change your mind about the purchase, please note the exchange policy below.

Products purchased once can be returned or exchanged within 3 weeks (21 days) from the date of purchase.

When returning/exchanging, ensure the product is unused and in the same condition as when purchased

During return/exchange, please provide the original invoice, the product’s original packaging and price tags.

In case of returns, a credit note of the ‘spent amount’ will be issued to you.

Credit notes will be valid for six (6) months from the date of issue and redeemable at any of our stores pan-India.

Customised products and purchases made during sales/discounts are not eligible for returns or exchanges.

Home, jewellery, and accessories are also not applicable for refund/return/exchange.

Furthermore, all returns are subject to quality checks from our end. (Just to be safe!) Once the return is confirmed, you will be offered an exchange or credit note as per your order eligibility.

PLEASE NOTE: Returns initiated after 3 weeks (21 days) from the date of purchase will not be entertained.

If your purchase meets the criteria stated above, we will gladly exchange the product for a fresh one. After all, it's the least we could do to keep you happy and coming back for more quality Samoh products. You can also visit one of our stores, or contact our customer care team within 3 weeks (21 days) of purchase via any of the following channels:

Call +022 – 67009090, Monday - Saturday, between 9.30 AM to 5.30 PM IST.

Email support@samoh.in

If a replacement is not available at the time of refund/return/exchange, we will issue a credit note to the e-mail address and/or mobile number used while making the purchase.

The credit note will be valid for six (6) months from the date of issue and redeemable at any of our stores PAN-India.